Return and Refund Policy
Our Return Policy
We at Indianvictorianjewelry.com Allows customer to return or exchange any jewelry piece within 2 days of receiving it. To make a return or exchange, please visit My Account, email info at indianvictorianjewelry.com.
we allow customers to return Items for a refund of the purchase price only. You will need send the order no and the email associated with your order to initiate returns. shipping charges will not be refunded. You will receive your refund in the same form of payment used to place your order. The cost of return shipping will be deducted from your refund. Our Shipments Pass by multiple quality control checks to deliver products in the right conditions. In a very rare case, a defect may be unnoticed. In such a case, please submit an exchange request as soon as you receive your order at info at indianvictorianjewelry.com included the damage product pictures.
Your replacement order will not be send to you until we receive your previous buy items. Shipping cost would be extra for replacement item orders . Price Difference must be paid by Customer if exchange product costs more than the original order.
Items marked as "sale Items" may not be returned or exchanged for any reason.
Items Damaged in Transit
If your package appears damaged, please Send us Mail with Current Photograph. we will check and see what steps we can take action.
Your refund Amount will be processed within one business day after Product is received, though it may take 7–10 business days for your refund to appear in your payment account. Note that we cannot provide refunds for any items that have been damaged, altered, or worn. You will receive your refund in the same form of payment used to place your order.
Any order (except special or custom orders) can be canceled before it is shipped. To cancel an order, please email info at indianvictorianjewelry.com with subject Order No Canceled.
If you have any queries, feel free to get in touch with us any time of the day. We respond to every email we receive within 48 hours. We are available at info at indianvictorianjewelry.com